A professional test pilot in an experimental aircraft doesn’t need a cozy place to sit, whereas a passenger on a commercial jet will expect a pillow and a soda—preferably the whole can. To make this point clearer in an MVP-ridden world of computational products that are missing creature comforts, I like to use the term “MVLP,” where the “L” stands for “lovable.”
I kinda like this idea and have been inadvertently doing something like this more and more in my role as a product designer.
As an example, my company is currently working on a replacement to an old, ugly product that has been around for a decade. There are many things we need to do to make this a better product, but this thing was built over ten years ago and looks like it; our customers have told us they don’t liketo use it since it’s customer-facing and looks old.
The feature set matters too, and we’ve done our best to pick the most important things to hit first, but a lot of those gaps will be forgiven if they overall experience we deliver is a delight (and if not forgiven, at least they will ask for them to be added soon rather than yell for them to be added now.